Last Updated: April 26, 2024
Thank you for shopping at [reyverve.com]! We want you to be completely satisfied with your purchase. This policy outlines the conditions under which you can return an item and receive a refund.
Eligibility for Refunds and Exchanges
- You can return most new, unopened items sold on [reyverve.com] within [7] days of delivery for a full refund.
- Items must be returned in their original packaging, with all tags and labels attached.
- We cannot accept returns of used items, damaged items, or items without their original packaging or tags.
- Some items may be excluded from returns, such as perishable goods, customized items, or clearance items. These exclusions will be clearly marked on the product page.
Return Process
- To initiate a return, please contact our customer service team at [customercare@reyverve.com] or by phone at [+91 8767656592] within the return window.
- We will provide you with a return shipping label and instructions on how to return your item.
- You will be responsible for paying the return shipping costs.
- We recommend using a trackable shipping service when returning your item.
- Once we receive your returned item and verify that it meets the conditions outlined above, we will issue a refund to your original payment method within [2] business days.
Exchanges
- If you would like to exchange an item for a different size or color, please follow the return process outlined above.
- Once we receive your returned item, we will issue a refund to your original payment method and you can place a new order for the desired item.
Contact Us
If you have any questions about our Refund & Returns Policy, please contact us:
- By email: [customercare@reyverve.com]
- By phone: [+91 8767656592]
- By mail: 9, Sai enclave, survey no 17/1/1/3/2, Kondwa Bk, Pune, 411014
